Repair Management
Repair management is one of the most comprehensive parts of managing Embrace Customers. It thus offers many opportunities to automate the repair process down to the last detail. By using repair management functionalities in combination with smart parts from the ERP system, you ensure that KCC employees and tenants report repairs effortlessly.
During this training, we will teach you everything about repair management and how to make optimal use of the possibilities.
Who is this course for?
Administrators responsible for managing the Embrace Customers repair decision tree have come to the right place. Whether you follow the training alone or with a group of colleagues, the costs are the same.
After the training, you know...
- how to do daily management;
- how to make optimal use of the possibilities;
- how to use the knowledge base (FAQs);
- how to assess how the decision tree is being used;
- what you can achieve with exceptions within this process.
Here's what's on the program:
- Decision tree: the basics
- Using smart filters
- Manage
- Exceptions
To prepare for the training, one of our consultants will contact you as an applicant for an intake interview so that we can identify specific questions.
Vraag een training aan
Een training aanvragen? Dat kan makkelijk en snel door jouw gegevens in te voeren en aan te geven met hoeveel personen je de training wilt volgen.
Heb je nog vragen? Dan kun je natuurlijk altijd bij ons terecht.