Handle everything securely in a private portal
With Liquit, you can transform the social intranet into a digital workspace that you can fully customize and tailor to your role.
DIY
Use smart widgets and templates to build portals without technical knowledge.
Self-service
Use standard self-service scenarios and customize them for your organization and tenants.
Multiple portals
Manage all your portals from one system, from customer portal and intranet to narrowcasting.
Widgets
Embrace Designer uses so-called widgets to build portals. Widgets are blocks of functionality that you can fully configure.
Drag & drop
With Embrace Designer, designing your portals has become child's play. You choose the template you want, drag widgets to the right place, and configure them as you like.
De klant aan de leiding door slimme oplossingen bij l'escaut woonservice
Paula van Kraalingen (Wooncompagnie): Klant zich gehoord laten voelen sleutel voor goed klantcontact
Klantgerichte Innovatie: Domijn's Overgang Naar Embrace Customers
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Direct contact
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Frequently Asked
Questions
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A customer portal is a separate online environment for your customers, which they must log in to use it. So other people can't just get to this. This way, your customers can contact your organization in a safe way, consult personal information or arrange certain things themselves, such as changing an address or tracking an order.
Thanks to a customer portal, your (online) service is not only more customer-friendly, but also more efficient. Your customers can easily and quickly arrange things themselves, so there is less pressure on your customer contact center. In turn, these employees have more time for more complex customer questions. So by smartly combining relevant information, conversational AI such as chatbots and virtual assistants, self-service and, of course, your kcc, you are always available to your customers. In short: a customer portal ensures a better customer journey and customer experience.
More tools for efficient property management
Embrace Digital Services
Omnichannel CRM
All information about your tenants at a glance.
Self service
Give tenants the opportunity to arrange things themselves.
Knowledgebase
The meeting place for relevant information for tenants and employees.
App
The convenience of Embrace is always at hand.
Onboarding
Everything arranged quickly and neatly for new tenants.