Always have everything at your fingertips with the app

With Liquit, you can transform the social intranet into a digital workspace that you can fully customize and tailor to your role.

Easy access

With the app, tenants have access to the features of the customer portal on their mobile devices.

Notifications

The app can send push notifications to keep tenants informed of important information.

Flexibility

With the app, tenants can quickly and efficiently manage their rental matters anytime, anywhere.

The customer portal for tenants in the app

The app enhances user convenience by providing tenants with quicker access to features and a smoother user experience, even when they are on the go. Additionally, push notifications enable proactive communication.

Manage everything yourself in the app.

Let your tenants handle things themselves, whenever and wherever they want. With the app, users can take advantage of the native functionality of mobile devices. For example, the camera allows tenants to add photos to repair requests, enhancing service quality. It’s beneficial for both the tenant and you!

Paula van Kraalingen (Wooncompagnie): Klant zich gehoord laten voelen sleutel voor goed klantcontact

Wooncompagnie focust op klantgerichte dienstverlening door huurders zelf hun communicatiemethode te laten kiezen en IT-ondersteuning te moderniseren. Met de implementatie van Embrace Customers worden selfserviceopties uitgebreid en klantprocessen geoptimaliseerd, wat bijdraagt aan efficiëntere communicatie en een verbeterde klantbeleving.

Klantgerichte Innovatie: Domijn's Overgang Naar Embrace Customers

Bij woningcorporatie Domijn draait het om meer dan alleen het verhuren van huizen; ze willen hun huurders een echt thuis bieden. Om alles in goede banen te leiden heeft het innovatieve Domijn onlangs de overstap gemaakt van het oude Umbrella-systeem naar ons nieuwe Embrace Customers product. Dat gericht is op Omnichannel-integratie en efficiënter gebruik van modules zoals Telefonie, Webchat en E-mail. ‍

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Frequently Asked

Questions

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What functionalities does the Embrace app offer for tenants?

The Embrace app offers tenants a range of useful features. For example, tenants can communicate with their landlord via the app, submit repair requests and track their status, view rental documents, and receive notifications about important information and updates.

How can my tenants use the Embrace app?

Your tenants can download the Embrace app from the App Store (for iOS) or Google Play Store (for Android). Once the app has been installed, tenants can log in with the personal login details provided by the corporation.

How does the Embrace app provide a better user experience?

The Embrace app is designed to increase user convenience. Tenants can access their rental items from anywhere and at any time via their mobile device. The app uses native mobile functionalities, such as the camera, to add photos to repair requests, improving services and allowing tenants to arrange things themselves in an easy way.